Frequently Asked Questions (FAQ)

Answers to the most important questions

Discover the answers to frequently asked questions about our products and services. We are happy to assist you with any further questions.

General questions

Campidoo uses shipping partners such as DHL, GLS and DPD for safe and reliable deliveries.

No, there is no minimum order value in the campidoo online shop.

The right of withdrawal for consumers is governed by the Distance Selling Act in Germany.

Yes, Campidoo offers gift vouchers. These can be purchased and redeemed online. Buy here!

Consumers have the right to withdraw from a contract within fourteen days without giving any reason.

Shipping questions

You can find the flat-rate shipping costs within Germany here .

You can find the flat-rate shipping costs within the EU here .

You can find the flat-rate shipping costs for Switzerland and Liechtenstein here .

24-hour express shipping is available upon request, but only within Germany. Contact Campidoo at +49 4152 916 0960 or hello@campidoo.de for this service, or via our contact form .

Yes, Campidoo provides order tracking. You will receive the tracking information via email after your order has been shipped.

Currently, Campidoo does not offer free shipping options or special discounts for bulk orders.

Changing the delivery address after placing your order is usually not possible. However, please contact customer service to discuss possible options.

You will receive an email notification as soon as your order has been shipped. This email will also contain the tracking information.

Still have questions?

If you haven't found the answer to your question here, please don't hesitate to contact us. Our team is ready to help. Simply use the contact form, and we will get back to you as soon as possible.

Contact form